Privacy Policy

1. Information We Collect

Puerto Rico Music Association ("PRMA," "we," "our," or "us") collects the following types of information:

Personal Information

• Name, email address, and phone number when purchasing tickets
• Payment information processed securely through Stripe
• Contact information when you reach out to us
• Communication preferences and marketing consent

Usage Information

• Website interaction data and analytics
• Device information and IP address
• Cookies and similar tracking technologies
• Event attendance and ticket scanning data

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing ticket purchases and event registration
• Sending event confirmations, updates, and important notices
• Providing customer support and responding to inquiries
• Marketing communications (with your consent)
• Improving our services and website functionality
• Preventing fraud and ensuring event security
• Complying with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

Service Providers

• Payment processing (Stripe) for secure transactions
• Email service providers for communications
• Analytics providers to understand website usage
• Customer service platforms

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud or security threats
• In connection with business transfers

We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and employee training
• Incident response and breach notification procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Control

• Request access to your personal information
• Update or correct inaccurate information
• Delete your personal information (subject to legal requirements)
• Opt-out of marketing communications

Communication Preferences

• Unsubscribe from marketing emails at any time
• Manage notification preferences
• Request to stop receiving promotional materials

To exercise these rights, contact us at PuertoRicoMusicAssociation@gmail.com

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites, including:

• Artist social media profiles
• Venue websites
• Partner organizations
• Social media platforms

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill transactions
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Meet business and operational requirements

Event and ticket data may be retained for up to 7 years for business and legal purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will post the updated policy on our website
• We will update the "Last updated" date
• For significant changes, we will provide additional notice
• Continued use of our services constitutes acceptance of changes

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: